You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account. You understand and agree that our ability to assist in preventing you from accessing Gambling Operators’ services may be hampered if you do not provide us, at the point of registration and during your self-exclusion, accurate and up-to-date Registration Information. You specifically agree to us using your personal data for the purposes of GAMSTOP and your self-exclusion as described in the Terms and our Privacy Policy (as it may be updated from time to time).
It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms. You understand that whether and how quickly your self-exclusion takes effect on Gambling Operators’ websites and apps will depend on the effective operation of Gambling Operators’ systems. You can also find out more about how to register for GAMSTOP on our site here.
You understand and agree that we will collect the IP address of any device that opens this email. You understand and agree that you must also verify your primary email address. You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period.
Check your funds
You understand that if you have withdrawable funds remaining in your gambling accounts once your self-exclusion has been activated, it is the responsibility of the Gambling Operator and not GAMSTOP to return these funds to you. You understand and agree that GAMSTOP will not be responsible for identifying any errors in your Registration Information or any other errors on your part on your part when accessing GAMSTOP. You understand and agree that we are not responsible for implementation of your self-exclusion on Gambling Operators’ systems. Further information on how we use your personal data for verification purposes is set out in our Privacy Policy. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology.
You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion.
It is important for you to understand that GAMSTOP can only assist to exclude you from engaging in gambling services offered by the participating Gambling Operators. Your exclusion stays in place after the end of the period you’ve chosen unless you choose to remove it by contacting us. Because your privacy is important, you can choose who you tell that you have registered with Gamstop. This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. We respond to let them know you’re on the register and they block you from their services If you want to complain about a gambling business or need further help please contact us.
We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.
- Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion.
- We have also created guidance to help you limit the amount of gambling related content you see on social media.
- If you select the auto renewal option either at registration or during a five-year Minimum Exclusion Period, immediately after the expiry of your current five-year Minimum Exclusion Period, a new five-year Minimum Exclusion Period will automatically begin.
- We shall administer your self-exclusion as described in these Terms.
You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information. You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period). If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. Once you’ve registered, you cannot cancel your registration during the exclusion period.
Limitation of liability
It must also remove your name and details from any marketing databases it uses. In addition to self-exclusion, you should also seek support. GAMSTOP allows you to self-exclude from online operators with one request. These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area. You can choose to self-exclude via a multi-operator self-exclusion scheme. It is for those who wish to be supported to stop gambling.
You may uk casino not on gamstop also wish to let us know as it provides useful information about whether gambling business procedures are working. If you try to gamble during that time, the gambling business should take reasonable steps to prevent you from doing so in the future. The gambling business must close your account and return any money in your account to you.
Our site and GAMSTOP are provided on an «as is» basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Alternatively, you may also choose to deactivate your self-exclusion. The content of our Privacy Policy and (to the extent relevant) our Cookie Policy is incorporated into and forms part of these Terms. Failure to do so may result in your self-exclusion being less effective.
You are responsible for making all arrangements necessary to access our site and use GAMSTOP (including in relation to your GAMSTOP account), such as ensuring you have adequate internet connectivity. If you have not selected the auto-renewal option, on expiry of your Minimum Exclusion Period, you may, via your GAMSTOP account or the GAMSTOP Contact Centre, extend your self-exclusion for a further Minimum Exclusion Period of six months, one year or five years. We may make reasonable updates to our Privacy Policy and Cookie Policy from time to time where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. Registering on behalf of someone else, unless you are lawfully entitled and authorised to do so (for example, under a valid power of attorney) is a breach of these Terms and could expose you to legal liability to us and the person on whose behalf you registered.